Mouse Balls

]  "Memo of the Month," From The Washington Monthly, January/February
]  1991, page 24:
] 
]  "This is an actual alert to IBM Field Engineers that went out to all
]  IBM Branch Offices.  The person who wrote it was very serious.
]  The rest of us guys find it rather funny.
] 
]  ---------------------------------------------------------------------
] 
]  "Abstract:  Mouse Balls Available as FRU (Field Replacement Unit)
] 
]  "Mouse balls are now available as FRU.  Therefore, if a mouse fails to
]  operate or should it perform erratically, it may need a ball replace-
]  ment.  Because of the delicate nature of this procedure, replacement
]  of mouse balls should only be attempted by properly trained personnel.
] 
]  "Before proceeding, determine the type of mouse balls by examining the
]  underside of the mouse.  Domestic balls will be larger and harder than
]  foreign balls.  Ball removal procedures differ depending upon manufac-
]  turer of the mouse.  Foreign balls can be replaced using the pop-off
]  method.  Domestic balls are replaced using the twist-off method.
]  Mouse balls are not usually static sensitive.  However, excessive
]  handling can result in sudden discharge.  Upon completion of ball
]  replacement, the mouse may be used immediately.
] 
]  "It is recommended that each replacer have a pair of spare balls for
]  maintaining optimum customer satisfaction, and that any customer
]  missing his balls should suspect local personnel of removing these
]  necessary items.
] 
]  "To re-order, specify one of the following:
] 
]  "P/N 33F8462 - Domestic Mouse Balls
]  "P/N 33F8461 - Foreign Mouse Balls"
] 
] 

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